About the role
Streamline workflows, maintain quality standards, and support customer retention. Responsibilities: • Manage and optimize operational processes and workflows • Implement workflow automation • Develop, maintain, and enforce SOPs and QA standards • Support email marketing campaigns • Develop customer retention strategies • Monitor processes for continuous improvement Requirements: • 3+ years relevant experience • Workflow automation experience • Strong SOP/QA knowledge • Email marketing experience • Customer retention strategy knowledge
Our vetted-funnel guarantee
- Screened, trained, and KPI-aligned before placement
- 90-day accountability loop with both founder and talent
- Replacement guarantee if it's not the right fit