About the role
Key Responsibilities: Handle inbound/outbound customer calls and resolve concerns Support customers via live chat and Zoom Manage inquiries and tickets through Zendesk Document interactions and track follow-ups Identify upselling opportunities Requirements: 1–2 years customer service/phone sales experience, Zendesk experience preferred, CallTools or similar dialing platform experience preferred
Our vetted-funnel guarantee
- Screened, trained, and KPI-aligned before placement
- 90-day accountability loop with both founder and talent
- Replacement guarantee if it's not the right fit