About the role
Key Responsibilities: Respond to queries across channels; resolve/escalate issues; update CRM records; feed back on CX improvements. Requirements: Prior CS/support experience; CRM/helpdesk familiarity; clear English; reliable home setup.
Our vetted-funnel guarantee
- Screened, trained, and KPI-aligned before placement
- 90-day accountability loop with both founder and talent
- Replacement guarantee if it's not the right fit