About the role
Requirements: Entry level, no prior experience required, high school diploma or equivalent, basic English proficiency Key Responsibilities: Respond to inquiries via email, chat, and phone Troubleshoot and resolve issues with empathy and efficiency Document interactions, escalate complex cases Maintain product/policy knowledge Contribute to FAQ/support knowledge base Collect customer feedback
Our vetted-funnel guarantee
- Screened, trained, and KPI-aligned before placement
- 90-day accountability loop with both founder and talent
- Replacement guarantee if it's not the right fit