About the role
Key Responsibilities: Design scalable organizational architecture, including organograms for state and zone managers Develop career paths and professional development structures for the field workforce Design and execute L&D programs and motivation initiatives (e.g. leaderboards) for field agents Build and manage performance monitoring and quality assurance systems Manage underperformers and streamline workforce operations Requirements: 5–7+ years in HR, Community Management, or Workforce Operations Project Management experience highly advantageous Experience developing L&D programs for distributed/field-based teams Strong analytical skills for performance metrics and QA
Our vetted-funnel guarantee
- Screened, trained, and KPI-aligned before placement
- 90-day accountability loop with both founder and talent
- Replacement guarantee if it's not the right fit