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Chinecherem Ohaechesi

Open to work Not vetted by CA Space

Virtual Assistant & Customer Service Specialist | Admin Support | Lead Management

Customer Service· E experience

About

I help businesses and entrepreneurs deliver exceptional customer experiences while keeping their operations running smoothly. With over three years of experience in customer service and virtual assistance, I handle client communications, administrative support, inbox and calendar management, research, and documentation all with a professional, detail-oriented, and warm approach. My goal is simple: to take the day-to-day off your plate so you can focus on what matters most. Whether you need a reliable VA, a responsive customer service professional, or both, I show up ready to deliver.

Skills

Customer ServiceVirtual AssistanceAdministrative SupportCalendar & Schedule ManagementLead ManagementEmail & Inbox ManagementResearch & DocumentationGoogle WorkspaceMicrosoft OfficeNotionAsanaData Entry & Record Keeping

Wins

  • Managed calendar, deadlines, and administrative operations.

    0 missed deadlines or scheduled meetings across the engagement.
  • Assisted with international student application documentation.

    2 Statements of Purpose completed for New Zealand undergraduate applications.
  • Researched and compiled a sponsor directory for a youth conference

    30+ organisations with verified contact details across 7 industries.
  • Conducted YouTube and content research for a Canadian immigration brand

    40 recurring audience questions identified for social media strategy.
  • Managed all client and lead communications for an immigration consulting firm

    100% response rate on all incoming inquiries across 2 months

Work samples

Testimonials

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